Tonya Jackson Smallwood is an experienced executive and thought-leader in the corporate private sector, nonprofit advocacy and health and human services with more than 30 years of experience in strategic planning, executive development, management, financial and business operations, and technology and budget oversight for some of the nation’s largest and most influential nonprofit institutions.
As President and CEO of Family Matters of Greater Washington, one of the nation’s oldest leading human social service organizations, she oversees the delivery of critical services to more than 20,000 children, families and seniors each year, while managing an annual budget over $18 million and a staff of 350 employees, contractors and volunteers. She led the organization through a multi-year rebuilding process that resulted in significantly improved operational controls and performance management processes that helped move the organization toward long-term sustainability. She also led the organization through the challenges and opportunities associated with the receipt of a historical transformational gift of $28 million, publicized world-wide.
Previously, she served as board leader and chair of the PHILLIPS Programs for Children and Families, Inc., a non-profit which provides education for special needs children in Maryland and Virginia, where she oversaw the management of an $18 million annualized budget.
She is also the founder and past chair of Women’s Mortgage Industry Network (WMIN), which supports and promotes women as leaders and key influencers in the mortgage industry through the development of networking activities among leaders, financial institutions and associated business partners.
She also founded and chairs the Sisters of the SON Foundation, Inc., a regional non-profit that focuses on reaching out and providing child support services to single parent families in need. As an ordained minister, she founded and leads the Sisters of the SON Ministry and Experience Imagine Ministries.
In 2006, she launched TC Visions, LLC, a multi-million dollar strategic business development and land use project that provides economic development, business opportunities, and employment opportunities for business leaders and entrepreneurs in Central Virginia.
From 1987-2006, she worked as a business executive at Freddie Mac, overseeing customer care management, transaction processing, business and financial operations, business re-engineering, technology, and organizational leadership and education. In those roles, she was responsible for the operational aspects of all customers including hundreds of failed and distressed customer accounts during the financial collapse of the savings and loan industry in the early 1990’s where she worked closely with the Resolution Trust Corporation (RTC) to appropriately manage these assets. She effectively facilitated business transactions in excess of $300 billion annually and implemented a new operations infrastructure that enabled the effective transformation of staff, processes and systems to a new business model. While at Freddie Mac, she also created the first employee educational university to enhance the talent, leadership and business acumen of staff as well as representing the organization at executive leadership and outreach forums. Previously, she oversaw information technology systems and a host of technology initiatives for the company.
She has served on the boards of numerous non-profit organizations including Spirit Inspired, Inc. in Atlanta, Georgia; H.J. Hines Ministries, Inc. in Suitland, Maryland; the Alliance for Strong Families and Communities; and Ways to Work.
She holds a B.S. in Computer Technology from Purdue University and a M.S. in Management Information Systems from George Mason University; and graduated from the Executive Leadership Program at Darden Business School at the University of Virginia and Leadership America’s Class of 2000.